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Shipping

There are many different combinations of product, package size, weight range etc. so it is difficult to always get the postage and packaging fees right, but if you end up paying excessively more than the actual postage and packaging costs, then we will refund the difference.  It is not our intention to profit from postage and packaging fees.
 
For UK orders; UK orders will be despatched by either Royal Mail or a courier service.  
 
For European and Worldwide orders, we have looked at the most reasonable options and will review the most cost effective service for each order. As mentioned above, if you pay excessivley more than the actual cost, we will refund the difference.

Large Orders

If you would like to place a large order, please contact us and we will find the most cost effective shipping method for you.

Delivery

We do send all items by the most reasonable and cost effective way, but exact delivery times are unfortunately out of our hands.  However, we do not usually experience any problems.  Orders are dispatched no later than the following day after receipt.  We try our very best to not show items on our site that we do not have in stock. 

Cancellation

In the European Union there is a statutory 7 day cooling off period for distance selling.  If you wish to cancel an order you must notify us by email within 7 days.  You will be responsible for the cost of returning the items.  We would recommend that you use a recorded delivery service for items over £50 in value.  The returned items must be unused / unopened.  On receipt of the items we will process a refund within 5 working days.